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We have been voted
Online Travel Agency Of The Year
by the two largest travel industry publications.
This has been 5 times in the last 20 years.
To see our 25+ travel awards, visit
https://www.holidaysplease.co.uk/awards/

Trustpilot is an independent company we partner with for customer reviews. You can expect open, honest and up to date reviews from Holidaysplease customers. We take on board all the feedback we receive and strive to maintain a high level of customer service and unforgettable holiday experiences. For that extra assurance please see some of our recent reviews below:  

Mrs S Logan

Published 17 April 2024

Outstanding service. Exceptional

Jenny listened to what we wanted and delivered above and beyond what we expected. The resort was outstanding, from the moment you step onto the adults only island you are greeted with a warm welcome and throughout the stay. The staff go above and beyond to ensure that you are looked after. The overwater villa was beautiful as was island. Jenny was there at the end of the phone,or we were able to contact her whenever we wanted. She fantastic at reassuring us with any small detail or mini meltdown I was having. Jenny understood how important this holiday was to us and knew it was a dream holiday. I would highly recommend Jenny.Thank you for realising a dream.

Elaine Lake

Published 17 April 2024

Great and prompt service

She explained everything sorted everything we needed promptly, discussed any issues or concerns we had and putting our minds at rest. Promptly send information and documentation kept us informed.

Sandra Evans

Published 18 April 2024

Cannot thank Jane Wollaston enough for…

Cannot thank Jane Wollaston enough for organising an amazing trip to Japan and for going above and beyond helping us when our flights were cancelled

Diane

Published 15 April 2024

Jenny does it again 🙏

We have booked holidays with Jenny for over 20 years now, as a couple and with the kids and now the grandkids! She just knows what we will like and always makes great recommendations. Just back from a week in Dubai and every one of the 13 of us had an amazing holiday. The resort was perfect for the grandkids and also the adults. Great mix of restaurants to keep everyone happy and lots of activities to keep the little ones (and adults) occupied. The hotel was superb and we even got an upgrade! Jenny makes everything clear and easy with the booking and is always at the end of the phone if you have any questions before or during the trip. Thanks again Jenny from me and the gang…..can’t wait for our next trip!

Mo Heathfield

Published 4 April 2024

Two holidays booked with Andy at Holidays Please

Two holidays booked through Andy and I had the best experience on both holidays. So much so that I’ve booked another holiday in 2024 and Andy is also looking at my 2025 holiday (which is a mission for him as my requirements aren’t easy). I wouldn’t go anywhere else. First class all the way 👏🏻

joanne viney

Published 3 April 2024

Helen kept in touch with us right up…

Helen kept in touch with us right up until the day we left. Helen made using an online travel agency easy and comfortable to use. Amazing. Always very helpful, friendly and great advice.We are looking forward to our next adventure.

Patricia

Published 27 March 2024

Very helpful and professional company

Fiona went above and beyond to help us sort our trip to Africa. It was very complicated in many ways and she communicated the options available in a very professional and timely manner. I would highly her to anyone who needs help sorting a trip

Mr Harold

Published 24 March 2024

It wouldn't have happened without you !

It wouldn't have happened without you !My first review written on 3rd January 24 related to the preparation for what turned into a fabulous 9-week adventure in Australia.Now I'm back in the UK (wearing numerous layers !) I have only Toni Sharp at Holidays Please to thank for her attention to the important detail and ensuring the remainder of my time in Australia just sheer pleasure.Yes! - my time Down Under was spent with friends but the "Getting There and Back" was obviously all important, including a 3-day stop over in Dubai, 2-night hotel stay in Perth WA, a 3-day journey on the Indian Pacific Railway from Perth to SydneyALL the tickets, boarding passes, hotel check-in's, pick-up times etc. etc. were all pre-arranged and arrived in good time.The service I received from Toni at Holidays Please was almost like they had no one else to deal with, obviously not the case !!!A MASSIVE Thank you, I loved every minute of it !!

PETER WASON

Published 26 March 2024

Exceptional service and thoroughly recommended.Have used Holidays Please several times…

Have used Holidays Please several times and have no hesitation in thoroughly recommending. Nothing is too much trouble for our agent Linda who looks after all of my queries and needs with exceptional care.

Ann Marie Miller

Published 28 March 2024

Stacey Dennet HolidaysPlease

I always book my holidays through Stacey Dennet @ HolidaysPlease. Stacey always finds us the perfect holiday and trust her completely to find us the best holiday for us. Would not book with anyone else

Ian Clarke

Published 12 March 2024

Amy gave excellent advice

Amy made the whole process very simple for us. We had a timed telephone appointment and she gave us some important information we wouldn't have got elsewhere. We booked 2 holidays, one was a cruise 2 ports need trips booking in advance as get booked up early, we wouldn't have known this.

Mrs Craig

Published 3 April 2024

Always deal with Sharon Penszor who is…

Always deal with Sharon Penszor who is an advocate of your company. Never had a bad experience. She always delivers!

Nikki Gillatt

Published 16 March 2024

Incredibly knowledgeable and friendly agents

Incredibly knowledgeable and friendly agent who really captured the requirements for our holiday and tailored several suggestions for us. They were understanding and patient whilst we decided on the options and really pulled out all the stops to get us the best deal and upgrades. Very impressed the the comprehensive nature of the agent and their flexibility when dealing with our booking. Really did feel like a customised, personal 5* experience.

Miss m m

Published 16 February 2024

Recommended

Absolutely couldn't thank Helen enough so helpful and always quick to respond to any of my questions. Contacted Helen with what I wanted to do and she came back with everything planed. Took all the stress out of planning a trip to Iceland. Arranged trips transfers hotel everything. Couldn't recommend Helen enough and will be using her again for holidays going forward.

Andy

Published 1 March 2024

Highly recommend Matt and the team at…

Highly recommend Matt and the team at Holiday please they listen to you and deliver your holiday wishes.They know the locations you are looking to visit, and arrange everything, they are always exceeding our expectations and nothing is too much trouble.They are so knowledgeable and always come up with great ideas to make the holiday so memorable.

Anthony Rudge

Published 18 February 2024

Samantha made everything so clear and…

Samantha made everything so clear and straightforward. All paperwork organised and sent out to us quickly and without delay. Will be using Holidays Please next time, hopefully soon 😎.

Lucie Read

Published 17 January 2024

Booking our honeymoon with Amber at…

Booking our honeymoon with Amber at Holidays Please was a pleasure. We didn’t really know where we wanted to go but Amber gave us such valuable advice and assistance with our decision making process. And since booking, she has been on hand to answer all the little questions that have come up. Will be booking my next holiday with her again

Jonathan Matthews

Published 9 February 2024

Stacey Dennett is a absolute star

Stacey Dennett is a absolute starShe is so talented and understanding Nothing is to much trouble I've always used other companies but now I will never use them again Special touch and passion in her voice she is a diamond

Hazel Page

Published 8 March 2024

Booking experience so far…

As yet I have only booked a holiday but I received friendly and helpful advice in choosing a resort and hotel. I am looking forward to my holiday and will gladly rate my experience on my return.

Sandie Vivian

Published 25 January 2024

Five Star Service!

Fiona was absolutely superb at arranging our trip to New Zealand. Fiona was very knowledgeable and quickly understood what we wanted to achieve. The itinerary was produced quickly and exactly what we wanted. Cannot recommend Fiona highly enough. I would definitely use Holidays Please again and knowing they are part of the Hays Travel group gave me extra reassurance.

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