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We have been voted
Online Travel Agency Of The Year
by the two largest travel industry publications.
This has been 5 times in the last 20 years.
To see our 25+ travel awards, visit
https://www.holidaysplease.co.uk/awards/

Trustpilot is an independent company we partner with for customer reviews. You can expect open, honest and up to date reviews from Holidaysplease customers. We take on board all the feedback we receive and strive to maintain a high level of customer service and unforgettable holiday experiences. For that extra assurance please see some of our recent reviews below:  

Patricia

Published 27 March 2024

Very helpful and professional company

Fiona went above and beyond to help us sort our trip to Africa. It was very complicated in many ways and she communicated the options available in a very professional and timely manner. I would highly her to anyone who needs help sorting a trip

Ann Marie Miller

Published 28 March 2024

Stacey Dennet HolidaysPlease

I always book my holidays through Stacey Dennet @ HolidaysPlease. Stacey always finds us the perfect holiday and trust her completely to find us the best holiday for us. Would not book with anyone else

PETER WASON

Published 26 March 2024

Exceptional service and thoroughly recommended.Have used Holidays Please several times…

Have used Holidays Please several times and have no hesitation in thoroughly recommending. Nothing is too much trouble for our agent Linda who looks after all of my queries and needs with exceptional care.

Mr Harold

Published 24 March 2024

It wouldn't have happened without you !

It wouldn't have happened without you !My first review written on 3rd January 24 related to the preparation for what turned into a fabulous 9-week adventure in Australia.Now I'm back in the UK (wearing numerous layers !) I have only Toni Sharp at Holidays Please to thank for her attention to the important detail and ensuring the remainder of my time in Australia just sheer pleasure.Yes! - my time Down Under was spent with friends but the "Getting There and Back" was obviously all important, including a 3-day stop over in Dubai, 2-night hotel stay in Perth WA, a 3-day journey on the Indian Pacific Railway from Perth to SydneyALL the tickets, boarding passes, hotel check-in's, pick-up times etc. etc. were all pre-arranged and arrived in good time.The service I received from Toni at Holidays Please was almost like they had no one else to deal with, obviously not the case !!!A MASSIVE Thank you, I loved every minute of it !!

Ian Clarke

Published 12 March 2024

Amy gave excellent advice

Amy made the whole process very simple for us. We had a timed telephone appointment and she gave us some important information we wouldn't have got elsewhere. We booked 2 holidays, one was a cruise 2 ports need trips booking in advance as get booked up early, we wouldn't have known this.

Nikki Gillatt

Published 16 March 2024

Incredibly knowledgeable and friendly agents

Incredibly knowledgeable and friendly agent who really captured the requirements for our holiday and tailored several suggestions for us. They were understanding and patient whilst we decided on the options and really pulled out all the stops to get us the best deal and upgrades. Very impressed the the comprehensive nature of the agent and their flexibility when dealing with our booking. Really did feel like a customised, personal 5* experience.

Hazel Page

Published 8 March 2024

Booking experience so far…

As yet I have only booked a holiday but I received friendly and helpful advice in choosing a resort and hotel. I am looking forward to my holiday and will gladly rate my experience on my return.

Andy

Published 1 March 2024

Highly recommend Matt and the team at…

Highly recommend Matt and the team at Holiday please they listen to you and deliver your holiday wishes.They know the locations you are looking to visit, and arrange everything, they are always exceeding our expectations and nothing is too much trouble.They are so knowledgeable and always come up with great ideas to make the holiday so memorable.

Miss m m

Published 16 February 2024

Recommended

Absolutely couldn't thank Helen enough so helpful and always quick to respond to any of my questions. Contacted Helen with what I wanted to do and she came back with everything planed. Took all the stress out of planning a trip to Iceland. Arranged trips transfers hotel everything. Couldn't recommend Helen enough and will be using her again for holidays going forward.

Anthony Rudge

Published 18 February 2024

Samantha made everything so clear and…

Samantha made everything so clear and straightforward. All paperwork organised and sent out to us quickly and without delay. Will be using Holidays Please next time, hopefully soon 😎.

Mary Kathleen Hall

Published 29 February 2024

Stacey is the best

I have been booking with Stacey for years. Nothing is ever too much trouble. I recently had to make quite late changes to a holiday and Stacey had it all sorted within an hour. She's fantastic.

Stuart

Published 14 March 2024

The research and booking experience

I haven't yet experienced a holiday organised by Holidays Please, so this review is based on the experience of their capability to research holidays and suggest those appropriate to my preferences and the experience of booking holidays throught them. This has all been excellent. 'My' agent, Sharon Penszor, has been a pleasure to do business with and the documentation so far provided has been thorough and helpful.

Jonathan Matthews

Published 9 February 2024

Stacey Dennett is a absolute star

Stacey Dennett is a absolute starShe is so talented and understanding Nothing is to much trouble I've always used other companies but now I will never use them again Special touch and passion in her voice she is a diamond

Richard Perkoff

Published 10 February 2024

We've been using them for years and…Excellent Service

We've been using them for years and found their agents consistently excellent. Toni, who dealt with our current booking, did everything possible to make the process easy and to ensure that our needs were met.

karen rooney

Published 23 February 2024

Fiona went above and beyond to help us…

Fiona went above and beyond to help us get a dream holiday that was suited to our needs and expectations. This is our 2nd time booking with HolidayPlease. Great service

Lucie Read

Published 17 January 2024

Booking our honeymoon with Amber at…

Booking our honeymoon with Amber at Holidays Please was a pleasure. We didn’t really know where we wanted to go but Amber gave us such valuable advice and assistance with our decision making process. And since booking, she has been on hand to answer all the little questions that have come up. Will be booking my next holiday with her again

Sandie Vivian

Published 25 January 2024

Five Star Service!

Fiona was absolutely superb at arranging our trip to New Zealand. Fiona was very knowledgeable and quickly understood what we wanted to achieve. The itinerary was produced quickly and exactly what we wanted. Cannot recommend Fiona highly enough. I would definitely use Holidays Please again and knowing they are part of the Hays Travel group gave me extra reassurance.

Julie McLean

Published 5 December 2023

Quality service

Quality serviceEverything we asked was answered professionally without bother and we were given many different options to consider before making our final decision.Our requirements were fully met and we were also given helpful advice for visas etc. Bert our advisor always goes above and beyond and you know you will be well looked after.

Clare Howell

Published 3 January 2024

Wonderful personal service and attention to detail

I asked Wendy Harrison to help me plan a trip of a lifetime to celebrate my 60th birthday with my 21 year old son. After listening to my ideas, Wendy came back to me very quickly with a well-researched itinerary and quote for a 5 day stay in New York, followed by a 14 day cruise in January 2025. Wendy had clearly taken on board my concerns and considered the subtle details which made this work for both my son and I. I am delighted to have booked a year in advance and can now relax knowing Wendy is managing the whole process for me. Wonderful service and communication throughout.

Lynda Strang

Published 2 February 2024

Stacey has booked our holidays for…

Stacey has booked our holidays for years and wouldn’t go anywhere else. Always gets us best deals and her customer service is brilliant.

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