Like many reputable holiday companies we are ABTA registered, our ABTA membership number is 65310.
We also use ATOL protected tour operators. However if you wish to use a tour operator who is not ATOL protected then we will take our supplier failure insurance on your behalf.
For full details click here
Our average holiday rating for Smugglers Cove is:
| Room | 7.0 / 10 |
| Service | 7.2 / 10 |
| Food | 6.7 / 10 |
| Facilities | 7.0 / 10 |
| Average | 7.0 / 10 |
(Scores averaged from 6 reviews.)
Massimo A. travelled in 2013-03-22 and gave the following review:
| Score | Comments | |
|---|---|---|
| Room | 8.0 / 10 | This is hands-down the best holiday we have ever had. |
| Service | 9.0 / 10 | |
| Food | 5.0 / 10 | |
| Facilities | 5.0 / 10 | |
| Average | 6.8 / 10 | |
Melinda H. travelled in 2012-11-26 and gave the following review:
| Score | Comments | |
|---|---|---|
| Room | 9.0 / 10 | Superior garden view |
| Service | 8.0 / 10 | |
| Food | 9.0 / 10 | |
| Facilities | 9.0 / 10 | |
| Average | 8.8 / 10 | |
Cesar I. travelled in 2012-11-04 and gave the following review:
| Score | Comments | |
|---|---|---|
| Room | 7.0 / 10 | Told swim up bar would open 4 days before our departure and works were still going on just before we left. Disappointed not being able to use one of the main pools advertised. |
| Service | 6.0 / 10 | |
| Food | 8.0 / 10 | |
| Facilities | 7.0 / 10 | |
| Average | 7.0 / 10 | |
Jacqueline C. travelled in 2012-10-06 and gave the following review:
| Score | Comments | |
|---|---|---|
| Room | 9.0 / 10 | The hotel has bad reviews on trip advisor but we loved it |
| Service | 8.0 / 10 | |
| Food | 8.0 / 10 | |
| Facilities | 8.0 / 10 | |
| Average | 8.3 / 10 | |
Carrie B. travelled in 2012-08-30 and gave the following review:
| Score | Comments | |
|---|---|---|
| Room | 5.0 / 10 | Needs a little tlc, but otherwise no complaints |
| Service | 7.0 / 10 | |
| Food | 7.0 / 10 | |
| Facilities | 9.0 / 10 | |
| Average | 7.0 / 10 | |
Richard M. travelled in 2011-05-16 and gave the following review:
| Score | Comments | |
|---|---|---|
| Room | 4.0 / 10 | The hotel and facilities were run down and tired. Didn't see pools cleaned, they looked dirty. Very limited food choices in each of the restaurants, especially the buffet. No water or soft drinks in room mini bar although you can drink from the bathroom taps - this information wasn't given to us until we had been there a day. Soft drinks either had to be bought from the shop or carried from the bar which, depending on where you room was situated, could be a bit of a walk uphill. Other than the entertainments staff, staff in other areas weren't particularly over friendly and warm. TV channels in room were poor and given the amount of rain we had something to watch would have passed the time easier. We didn't feel this holiday was value for money and on the whole were very disappointed with the resort. |
| Service | 5.0 / 10 | |
| Food | 3.0 / 10 | |
| Facilities | 4.0 / 10 | |
| Average | 4.0 / 10 | |
Trust Pilot has over 7 million reviews from customers all over the world
As of 21st May 2013 Holidaysplease is rated:
| No.1 out of 214 in Travel & Holidays | |
| No.1 out of 43 in Hotels |
Online travel agency of the year 2013-14
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