The Ocean Maya Royale, Riviera Maya

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9.9/10 Trust Pilot - 3044 Reviews

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Online Travel Agency Of The Year 2019-20

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Description & Facilities

STAR RATING:

5 Stars

Atmosphere:

Couples

Elegant

Honeymoons

Relaxed

Romantic

Sophisticated

Weddings

Amenities:

Active

Beach

Honeymoon

Relaxing

Restaurants / Bars

Wedding Abroad

The Ocean Maya Royale 5 star all-inclusive is a beachfront resort in the Riviera Maya on the Mexican Caribbean. The resort is perfectly placed amongst a lush tropical landscape and close to the resort towns of Playa del Carmen, Cozumel, Cancun and Tulum.

The Ocean Maya Royal provides a great holiday choice for couples due to its adults-only policy and gives guests access to Balinese sun beds on an exclusive section of south beach, has 2 swimming pools, a spa and Watersports centre.

The extensive range of activities and services has been designed to include all your favourites in both a daytime and evening entertainment program. Sports that are catered for include Boccia, kayaking, aerobics, windsurfing, table tennis, tennis and beach volleyball. In additional to these are a selection of chargeable sports such as parasailing, catamaran sailing and jet skiing.

Scuba divers are well catered for too with daily diving trips from the 'Dive It' PADI Diving Centre. Beginners may learn to dive with experienced PADI instructors that offer an introduction to diving and PADI certification courses. For those with diving experience it is time to explore the Caribbean reefs or take a trip to the Mayan cenotes, a series of underground rivers and fresh water caves. Advanced PADI diving courses are also available whilst non-divers can embark on a snorkelling adventure.

The Ocean Maya Royale is home to the Despacio Spa Centre, which comprises of a beauty salon, cosmetic centre, treatment & massage rooms and a fully equipped gym. You may wish to enjoy a massage in the tropical gardens or on the sandy beach or receive personalised treatments on one of the specially equipped cabins. The spa menu includes deep tissue & anti-stress massages, reflexology, S.O.S. after the sun treatment, Cleopatra Milk Bath and Here Comes the Bride.

A variety of room options exist at the Ocean Maya Royale Resort and range from deluxe guestrooms to elegant suites. The Privilege Ocean View rooms boast upgraded amenities and offer an ocean view room with private balcony, king bed with top-grade linens, air-conditioning, LCD Satellite TV, full bathroom with bathrobes and slippers and tea & coffee making facilities. Free in-room Wi-Fi is also provided along with a welcome bottle of wine, personalised check-in and check-out services, concierge service for the spa, travel and dining and an a la carte room service at no extra charge. One exclusive dinner per stay with advance reservation is included in this luxurious room option.

Further accommodation options include a Romance Suite with Jacuzzi and a Honeymoon Maya Deluxe Suite with special room service breakfast and a private romantic candlelit dinner on the beach.

Dining at the Ocean Maya Royale presents guests with a multitude of flavours with individual restaurants offering Japanese, Italian, Mexican and international cuisines. The La Hacienda buffet restaurant also creates special theme nights and guests may choose from an extensive menu of domestic and imported wines to accompany their meals.

Location

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Hotel

The Ocean Maya Royale

Flight Time

11 hours (approximately)

Journey Time From Airport

45 minutes by road

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Weather

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Customer reviews for April

"Perfect."

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Customer reviews for December

"Warm and sunny with a couple of rain days."

Reviews

The Ocean Maya Royale, Riviera Maya

Official Star Rating

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Please call 0121 705 3308 or fill out the below form if you would like to discuss your requirements

Frequently asked questions

Is my booking protected?
Yes – If you book flights and hotels with us then you are fully protected under the ATOL scheme. If you buy hotels without flights then ATOL does not apply (as ATOL only applies to package holidays) but we take out supplier failure insurance on your behalf in case any of the travel providers go bust.
How many years have you been trading?
We have been going since 2002 and have booked over £100m of holidays. So we are here to stay! During this time we have been voted online travel agency of the year on more than one occasion and we are always in the top 5 ranked travel agents on Trust Pilot.
What payment terms do you have?
You pay a deposit of 10% or £150 per person (whichever is more) at the time of booking and then your balance 14 weeks before departure.
Can I speak to someone?
Yes our phone number is 0121 705 3308 or you can live chat.
How competitive are your prices?
Very. When you place an online booking with us you have the option to see the prices of competitors before you book. You can then decide whether to place the booking with us or them. Our prices are always very competitive and so you should end up booking with us!
What extras do you offer?
As well as our award winning customer service you also get reward points which can get you anything from airport lounges and spa treatments right the way through to free stays and round the world air tickets!
Why should I book with you?
Loads of people will say they have great service, great holidays and great prices. We can prove it...

Our average customer service rating on Trust Pilot is a ridiculous 9.9 out of 10. And that’s from 3044 reviews (as of 19/Jun/2019). We have booked over £100m of holidays and so it's not the odd lucky customer who gets a good experience.

So let’s do this and let us show you how good a travel company can be!