Our average holiday rating for Shangri-La's Tanjung Aru Resort & Spa, Kota Kinabalu, Sabah. is:
| Room |
8.0 / 10 |
| Service |
8.5 / 10 |
| Food |
7.8 / 10 |
| Facilities |
8.6 / 10 |
| Average |
8.3 / 10 |
(Scores averaged from 13 reviews.)
Lucy P. travelled in 2016-09-20 and gave the following review:
| Score |
Comments |
| Room |
5.0 / 10 |
We stayed in the Shangri-La in Kuala Lumpur (I was not able to rate three places) and that was fantastic but unfortunately the Shangri-La at Tanjung was dated and tired and extremely busy. They were also doing renovations in some parts which was a little disruptive. The Shangri-La in KL had also upgraded us due to our repeat custom but the Shangri-La in Borneo was not interested in that at all. We paid to access the Club Lounge on a couple of days which was well worth it - breakfast away from the crowds and lovely canapes and drinks in the early evening. I am sure it will become a nice hotel once all the work is done but I think it will take a while as even the rooms are rather tired and dated which did not appear to be on the agenda for renovation. The staff were lovely though. |
| Service |
9.0 / 10 |
| Food |
7.0 / 10 |
| Facilities |
7.0 / 10 |
| Average |
7.0 / 10 |
Jane R. travelled in 2016-07-18 and gave the following review:
| Score |
Comments |
| Room |
9.0 / 10 |
lots of Chinese staying in honotel which made breakfast busy and noisy at night late |
| Service |
9.0 / 10 |
| Food |
9.0 / 10 |
| Facilities |
9.0 / 10 |
| Average |
9.0 / 10 |
Emma A. travelled in 2014-06-19 and gave the following review:
| Score |
Comments |
| Room |
8.0 / 10 |
Lovely hotel. The staff were very friendly and went out of their way to help make our stay comfortable. Special mention goes to Arther Andrew, the assistant manager of food and beverages, who treated us like royalty during our honeymoon. We recommend Shang Palace for exceptional Chinese cuisine and Coco Joe's Bar and Grill for delicious, uncomplicated food. |
| Service |
9.0 / 10 |
| Food |
9.0 / 10 |
| Facilities |
8.0 / 10 |
| Average |
8.5 / 10 |
Keith G. travelled in 2014-05-27 and gave the following review:
| Score |
Comments |
| Room |
8.0 / 10 |
As good as the resort was, we where disappointed with the restrictive access to the rain rainforest area, one could only walk in this area at limited times, with a guide and a charge, the only area we had easy access to; was the beach, and small area to the rear.
|
| Service |
9.0 / 10 |
| Food |
9.0 / 10 |
| Facilities |
9.0 / 10 |
| Average |
8.8 / 10 |
Gerry D. travelled in 2013-12-30 and gave the following review:
| Score |
Comments |
| Room |
6.0 / 10 |
This hotel seemed to cater more for Chinese than European guests, hence there were special dining options for Christmas eve but not for Christmas day. |
| Service |
8.0 / 10 |
| Food |
5.0 / 10 |
| Facilities |
8.0 / 10 |
| Average |
6.8 / 10 |
Richard G. travelled in 2013-09-17 and gave the following review:
| Score |
Comments |
| Room |
10.0 / 10 |
Get a cab to the "Centre Point Mall" in the town and walk to the sea front. Great local food at very low prices whilst sat next to the sea with a wonderful sunset. |
| Service |
10.0 / 10 |
| Food |
10.0 / 10 |
| Facilities |
9.0 / 10 |
| Average |
9.8 / 10 |
Gerald S. travelled in 2012-03-03 and gave the following review:
| Score |
Comments |
| Room |
10.0 / 10 |
This was by far the best hotel we have ever stayed in |
| Service |
10.0 / 10 |
| Food |
10.0 / 10 |
| Facilities |
10.0 / 10 |
| Average |
10.0 / 10 |
Ruth G. travelled in 2011-09-22 and gave the following review:
| Score |
Comments |
| Room |
9.0 / 10 |
The pool at this hotel is the most stunning we have ever seen - amazing. |
| Service |
6.0 / 10 |
| Food |
5.0 / 10 |
| Facilities |
10.0 / 10 |
| Average |
7.5 / 10 |
Kim C. travelled in 2011-05-09 and gave the following review:
| Score |
Comments |
| Room |
8.0 / 10 |
Lovely hotel |
| Service |
9.0 / 10 |
| Food |
9.0 / 10 |
| Facilities |
9.0 / 10 |
| Average |
8.8 / 10 |
Linsey H. travelled in 2010-08-25 and gave the following review:
| Score |
Comments |
| Room |
5.0 / 10 |
Checking in was very slow and there was no extra beds provided for the children. We were told they didn`t have any but the problem was sorted eventually. The 3 day trip was fantastic excellant organisation Thank you! |
| Service |
5.0 / 10 |
| Food |
7.0 / 10 |
| Facilities |
7.0 / 10 |
| Average |
6.0 / 10 |
Bryn C. travelled in 2010-07-28 and gave the following review:
| Score |
Comments |
| Room |
9.0 / 10 |
8 out of 10 ,a very nice place to start the holiday after a long flight .the spa is a must . |
| Service |
9.0 / 10 |
| Food |
5.0 / 10 |
| Facilities |
9.0 / 10 |
| Average |
8.0 / 10 |
Steve P. travelled in 2010-06-14 and gave the following review:
| Score |
Comments |
| Room |
9.0 / 10 |
we found the prices in the hotel to be very expensive,but most nights we ate out at the local restuarants which is definatly the best thing to do |
| Service |
9.0 / 10 |
| Food |
8.0 / 10 |
| Facilities |
8.0 / 10 |
| Average |
8.5 / 10 |
Joe B. travelled in 2010-06-08 and gave the following review:
| Score |
Comments |
| Room |
8.0 / 10 |
Food & drinks expensive - room service was cheapest option |
| Service |
9.0 / 10 |
| Food |
9.0 / 10 |
| Facilities |
9.0 / 10 |
| Average |
8.8 / 10 |
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