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El Dorado Royale, Mexico Reviews

Our average holiday rating for El Dorado Royale is:

Room 8.2 / 10
Service 8.1 / 10
Food 8.3 / 10
Facilities 8.3 / 10
Average 8.2 / 10

(Scores averaged from 10 reviews.)

Simon L. travelled in 2023-08-14 and gave the following review:

Score Comments
Room 8.0 / 10 The hotel had great facilities and the restaurant choices were excellent. Our room and block decor were a bit tired but very spacious. Staff were helpful but not very effective when clothing disappeared from our room. Beach views were spoiled by storm prevention concrete block installations.
Service 7.0 / 10
Food 10.0 / 10
Facilities 9.0 / 10
Average 8.5 / 10

Fiona P. travelled in 2022-04-10 and gave the following review:

Score Comments
Room 7.0 / 10 Overall the service and food was lovely we unfortunately had one poor experience with a member of staff who was rude and never heard anything on the back of a complaint I made with our concierge. We also had a poor experience in a buffet restaurant which led to my partner being poorly for 2 days
Service 3.0 / 10
Food 5.0 / 10
Facilities 7.0 / 10
Average 5.5 / 10

Stuart W. travelled in 2022-03-20 and gave the following review:

Score Comments
Room 8.0 / 10
Service 10.0 / 10
Food 9.0 / 10
Facilities 8.0 / 10
Average 8.8 / 10

Lucy M. travelled in 2016-06-11 and gave the following review:

Score Comments
Room 9.0 / 10 The hotel was beautiful and had everything you needed. We had a basic room but we be gorgeous garden views and a jacuzzi. We didn't want for anything the Bali beach beds, 24hr inclusive room service and premium cocktails at the pool bars were a dream. Our only thing to change would be the vegetarian menu - it was very limited.
Service 8.0 / 10
Food 7.0 / 10
Facilities 9.0 / 10
Average 8.3 / 10

Jon B. travelled in 2014-01-16 and gave the following review:

Score Comments
Room 9.0 / 10 UPgraded to Casitas Infinity Swim Up Room - Really nice !
Service 8.0 / 10
Food 8.0 / 10
Facilities 8.0 / 10
Average 8.3 / 10

Kieren R. travelled in 2013-12-21 and gave the following review:

Score Comments
Room 9.0 / 10 we would go back!
Service 10.0 / 10
Food 9.0 / 10
Facilities 9.0 / 10
Average 9.3 / 10

Jenny W. travelled in 2011-11-19 and gave the following review:

Score Comments
Room 9.0 / 10 Our resort was very quiet, but all the facilities were open. The staff were so helpful, the pools were excellent as was the beach - perfect!
Service 10.0 / 10
Food 10.0 / 10
Facilities 9.0 / 10
Average 9.5 / 10

Katie H. travelled in 2011-07-26 and gave the following review:

Score Comments
Room 8.0 / 10 Wonderful hotel, no faults to list. Perfect mix of peace and quiet, with fun and activities if you wanted - afternoon beach volley ball was great fun. Excellent food (great variety too)- plus the service from the staff was always very attentive without being intrusive. This really a 5 star hotel. Very large site but had great fun exploring - free bikes to hire meant you could cycle all round the grounds.
Service 10.0 / 10
Food 10.0 / 10
Facilities 9.0 / 10
Average 9.3 / 10

David O. travelled in 2010-12-30 and gave the following review:

Score Comments
Room 10.0 / 10 AMAZING place! We loved every minute
Service 10.0 / 10
Food 10.0 / 10
Facilities 10.0 / 10
Average 10.0 / 10

Eleanor D. travelled in 2009-11-22 and gave the following review:

Score Comments
Room 5.0 / 10 We stayed in the Casita's and wow they were amazing.
Service 5.0 / 10
Food 5.0 / 10
Facilities 5.0 / 10
Average 5.0 / 10
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